Privacy Policy

Effective Date: 26/05/2023

At BigWheel IT, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website and interact with our services that include WooCommerce, login registration, payments, and forms. By using our website, you consent to the practices described in this policy.

Information We Collect

Personal Information:

When you register an account with us or place an order, we may collect personal information, including your name, email address, phone number, billing and shipping address, and payment details.
If you contact us through our website, we may collect your name, email address, and any other information you provide us voluntarily.

Log Data and Cookies:

When you visit our website, our servers automatically record certain information, such as your IP address, browser type, referring/exit pages, and the date and time of your visit.
We may use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and personalize content. You can manage your cookie preferences through your browser settings.

Use of Information

Provide and Improve Services:

We use your personal information to process orders, fulfill requests, and provide customer support.
Your information helps us improve our website, products, and services to better meet your needs.


We may use your contact information to send you transactional emails, updates, and important notices related to your orders or account.
With your consent, we may also send you promotional emails and newsletters. You can opt-out of receiving marketing communications at any time.

Payments and Security:

We utilize secure payment processors to process your payments securely.
We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

Information Sharing and Disclosure

Third-Party Service Providers:

We may engage trusted third-party service providers to assist us in delivering our services, such as payment processors or shipping companies. These providers have access to your personal information only to perform their tasks on our behalf and are obligated to maintain its confidentiality.

Legal Compliance:

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of your information when it is no longer needed.

Your Rights

You have the right to access, update, or delete your personal information. You can exercise these rights by contacting us through the provided contact information below. However, please note that certain data may be retained for legitimate business purposes or as required by law.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website. Please review this policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: