Buyer’s Checklist
Communication tools
Are you thinking about purchasing a new communication tool and unsure how to get started? Here’s a checklist to help you pick the right one for your business.
Is it mobile-friendly?
No business owner or employee wants to feel tied to their desk, especially when remote and hybrid work is on the rise. Make sure your communication tool is mobile-friendly and enables you to manage your business from anywhere.
Can it serve multiple needs?
Think about the big picture when investing in a new communication tool. Don’t limit yourself to a tool that only serves one need—this will result in you ending up with multiple tools later down the road, which can become hard to manage and costly. Look out for vendors that can provide one tool to do it all.
Is it easy to use?
With 83% of workers depending on technology to collaborate, it’s important to keep usability top of mind.1 Don’t stress yourself out, or your employees, with a communication tool that is difficult to use. Find one that is user-friendly and has an engaging interface that makes you and your team want to communicate and collaborate more, not less
Can you rely on it?
When it comes to communication tools, nothing is worse than investing lots of money in one just to find out that it’s completely unreliable. Save yourself the headache by getting a reliable tool that is rated #1 by industry experts, trusted by other businesses, and has over 99% uptime
Will it increase productivity?
Did you know online communication tools and digital workplaces can provide a 20–30% increase in productivity?2 Find a tool that supports ongoing communication between employees, vendors, and stakeholders. Team members should be able to communicate seamlessly and have a more efficient workflow.
Can it grow with your business?
Think about the big picture when investing in a new communication tool. Don’t limit yourself to a tool that only serves one need—this will result in you ending up with multiple tools later down the road, which can become hard to manage and costly. Look out for vendors that can provide one tool to do it all.
Will you get support during setup?
With 83% of workers depending on technology to collaborate, it’s important to keep usability top of mind.1 Don’t stress yourself out, or your employees, with a communication tool that is difficult to use. Find one that is user-friendly and has an engaging interface that makes you and your team want to communicate and collaborate more, not less